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Microsoft Certified Systems Engineer (MCSE) Course
(360 Hours)

Course Outline

Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment

Module 1 – Physical and Logical Devices

Managing Basic and Dynamic Disks
Maintaining Disks
Mounted Drives
Basic and Dynamic Disks
Monitor System Hardware
Control Panel
Task Manager
Hardware Troubleshooting Wizard
NIC Network Interface Card
Device Driver Signing

Module 2 – Users, Computers and Groups

User Accounts
Domain User Accounts
The Active Directory
Manage User Profiles
Computer Accounts
Groups
Domain Function Levels
Creating Groups
Group Strategy

Module 3 – Access To Resources

Offline Files
Shared Folder Utility
NTFS Permissions
NTFS – Best Practices
Troubleshooting Access
Effects of Coping & Moving Files and Folders
Troubleshooting Tools
Auditing Access
Troubleshoot Terminal Services

Mod 4 – Managing and Maintaining a Server Environment

Administration Tools for 2003
Run-As Command
Event Viewer
Software update Wizard
Manage Software Site Licensing
Remote Administration
Troubleshoot Printers
Monitor System Performance
Establishing a Baseline
System and Performance Monitor
Processors
Managing A Web Server

Mod 5 – Disaster Recovery

Best Practices
Automated System Recovery
Shadow Copies
Server Recovery – F8 Options

Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Learning segments
VPN Virtual Private Networking
OSI Model
TCP/IP
IP Addressing
Subnet Mask
Subnetting
Public and Private Addressing
Setting Up a Client Computer
Alternative Configuration
Name Resolution
Net Bios
DNS – IPCONFIG Utilities
Network Problems – Troubleshooting
Network Diagnostics
Network Monitor
DHCP Server
Reservation Scope Agent
DHCP Relay Agent
DHCP Database
Audit Logs
Performance Monitor
Routing
Routing Commands
Routing Lab
Routing Protocols
Packet Filtering
DNS – Domain Name System
Zone Transfer
Active Directory Integrated Zone
DNS Tools
Monitoring DNS
WINS Server
Name Registration
WINS Replication
Data Base Management
IPSec and Certificates
Certificates
Certificate Authority
Remote Access
Setting-Up The Wireless Server
VPN Virtual Private Networking
Remote Access Policies
VPN Logon
Managing Clients
Radius Server
Log Files and Monitoring
Wrap-Up and Review
Exam 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure 
Learning segments
Introduction
IP Addressing
Public Addressing Scheme
IP Address Assignment
Network Performance
Future Growth
Routers and Switches
Internet Connectivity
Routers
DHCP
DHCP Security
DNS
DNS Namespace
DNS Zone Planning
Zone Transfers
DNS and WINS Integration
DNS Server Optimization
Troubleshooting DNS
DNS Wrap-Up
WINS Server
Optimization Issues
WINS Traffic
Planning for IPSec
IPSec Deployment
Trouble and IPSec
Planning Network Access
Connection Methods
Remote Access Policies
User Profile Options
Authentication
Planning Considerations
Network Access Review
Security and Maintenance
Remote Desktop
Network Load Balancing
Maintenance Tools
Exam Review
Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
Learning segments
Introduction to Active Directory
How Active Directory Works
Forests and Domains
Active Directory Integrated DNS Zones
Domain Functions
Trusts
Trust Process
Wrap Forest and Domain Structures
Organizational Units
Delegating Administrative Control
Planning an OU Structure
OU Planning Wrap
Users
Creating Groups
User Principle Name Suffix
Moving Domain Objects
Audit Policy
Best Practices
Group Policy Objects
Adding a GPO
Creating and Configuring GPOs
Group Policy Process
GPO Management
GPO Copy Operation
Trouble and Group Policy
Group Policy Results
Delegation of Administrative Control
Best Practices
Wrapping Up GPOs
Auto-Deployment of Software
Software Deployment
Deployment Options
Configuring Software Deployment
Software Association
Maintaining Deployed Software
Software Redeployment
Removing Deployed Software
Troubleshooting
Software Deployment Wrap
Sites and Replication
Conflicts
The Active Directory Partitions
Global Catalog and Replication
Creating and Configuring Sites
Replication Within and Between Sites
Creating Sites
Site Link Bridging
Creating and Configuring Sites Wrap-Up
Site Topology
Troubleshooting Replication
The Replication Admin Tool
Best Practices
Replication Wrap-Up
Domain Controller Placement
Universal Groups and Logons Wrap-Up
Active Directory Sizer
Best Practices
Domain Controller Placement Wrap-Up
Operation Masters
Transferring and Seizing Roles
Best Practices
Maintaining the Active Directory
Moving the Database Files
Backing Up and Restoring
Monitoring the Active Directory

MCSE 2003 Core exam: Client Operating System

Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional 
Learning segments

Installing Windows XP Professional

Perform and troubleshoot an attended installation of Windows XP Professional
Perform and troubleshoot an unattended installation of Windows XP Professional

Install Windows XP Professional by using Remote Installation Services (RIS)
Install Windows XP Professional by using the System Preparation Tool
Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional
Upgrade from a previous version of Windows to Windows XP Professional

Prepare a computer to meet upgrade requirements
Migrate existing user environments to a new installation
Perform post-installation updates and product activation
Troubleshoot failed installations

Implementing and Conducting Administration of Resources

Monitor, manage, and troubleshoot access to files and folders

Configure, manage, and troubleshoot file compression
Control access to files and folders by using permissions
Optimize access to files and folders
Manage and troubleshoot access to shared folders

Create and remove shared folders
Control access to shared folders by using permissions
Manage and troubleshoot Web server resources
Connect to local and network print devices

Manage printers and print jobs
Control access to printers by using permissions
Connect to an Internet printer
Connect to a local print device
Configure and manage file systems

Convert from one file system to another file system
Configure NTFS, FAT32, or FAT file systems
Manage and troubleshoot access to and synchronization of offline files

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

Implement, manage, and troubleshoot disk devices

Install, configure, and manage DVD and CD-ROM devices
Monitor and configure disks
Monitor, configure, and troubleshoot volumes
Monitor and configure removable media, such as tape devices
Implement, manage, and troubleshoot display devices
Configure Advanced Configuration Power Interface (ACPI)
Implement, manage, and troubleshoot input and output (I/O) devices

Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader
Monitor, configure, and troubleshoot multimedia hardware, such as cameras
Install, configure, and manage modems
Install, configure, and manage Infrared Data Association (IrDA) devices
Install, configure, and manage wireless devices
Install, configure, and manage USB devices
Install, configure, and manage hand held devices
Install, configure, and manage network adapters
Manage and troubleshoot drivers and driver signing
Monitor and configure multiprocessor computers

Monitoring and Optimizing System Performance and Reliability

Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop

Optimize and troubleshoot memory performance
Optimize and troubleshoot processor utilization
Optimize and troubleshoot disk performance
Optimize and troubleshoot application performance
Configure, manage, and troubleshoot Scheduled Tasks
Manage, monitor, and optimize system performance for mobile users
Restore and back up the operating system, System State data, and user data

Recover System State data and user data by using Windows Backup
Troubleshoot system restoration by starting in safe mode
Recover System State data and user data by using the Recovery console

Configuring and Troubleshooting the Desktop Environment

Configure and manage user profiles and desktop settings
Configure support for multiple languages or multiple locations

Enable multiple-language support
Configure multiple-language support for users
Configure local settings
Configure Windows XP Professional for multiple locations
Manage applications by using Windows Installer packages

Implementing, Managing, and Troubleshooting Network Protocols and Services

Configure and troubleshoot the TCP/IP protocol
Connect to computers by using dial-up networking

Connect to computers by using a virtual private network (VPN) connection
Create a dial-up connection to connect to a remote access server
Connect to the Internet by using dial-up networking
Configure and troubleshoot Internet Connection Sharing (ICS)
Connect to resources by using Internet Explorer.
Configure, manage, and implement Internet Information Services (IIS)
Configure, manage, and troubleshoot Remote Desktop and Remote Assistance
Configure, manage, and troubleshoot an Internet Connection Firewall (ICF)

Configuring, Managing, and Troubleshooting Security

Configure, manage, and troubleshoot Encrypting File System (EFS)
Configure, manage, and troubleshoot a security configuration and local security policy
Configure, manage, and troubleshoot local user and group accounts

Configure, manage, and troubleshoot auditing
Configure, manage, and troubleshoot account settings
Configure, manage, and troubleshoot account policy
Configure, manage, and troubleshoot user and group rights
Troubleshoot cache credentials
Configure, manage, and troubleshoot Internet Explorer security settings